近年来，在政府的大力支持下，依托于信息科技的迅猛发展，科技型中小企业公司都得 到了飞速的发展，随之该企业所要面临的市场环境也变得更加复杂，面临的竞争压力相较以 前也随之加大，为了在市场中占据有利的地位，企业在发展过程中越发重视企业的人力资源 的发展。在发展过程中，企业通过优化和改进激励机制，可以减少人才的流失率，进一步提 高企业成员的工作效率、增强员工工作积极性，加强企业内部团结性和提高企业整体的综合 实力。 本文通过对国内外激励理论的相关研究的学习，对科技型中小企业进行实证分析，从企 业员工的工作内容、工作职能等多种方面对企业进行划分，分为销售类、技术类以及操作类 三种类型。基于W公司的实际情况，从这三种类型出发进行实证研究，运用文献研究、问卷 调查、结果分析、理论与实践相结合等方式方法，对公司员工满意度进行调查和数据收集， 基于企业对三种类型员工的需求，联合相关激励理论，对W公司的实际情况进行分析，找出 W公司现状所存在的问题以及产生问题的原因，结合文献和实际经验对问题提出相应的解决 对策，使企业的人力资源机制得到进一步的优化，进而提高企业的综合实力和竞争力，使得 企业在市场中占据有利的地位。 本文通过对激励相关理论的学习结合相关的文献的研究，对问卷数据进行分析，得出相 关的结论。但本文作者由于时间有限和研究能力不足，本文仅采取对中小型城市的技术型企 业W公司进行实证研究，针对不同领域的科技企业并没有涉及到，这一问题需要进行进一步 的研究。 关键词：科技型中小企业，员工激励，激励机制，工作满意度 II Abstract Inrecentyears,withthesupportofthegovernmentandtherapiddevelopmentofinformation technology,smallandmedium-sizedtechnologyenterpriseshavebeendevelopedveryrapidly.Asa result,themarketenvironmentbecomesmorecomplexandthecompetitivepressuretheywillface increasescomparedwithbefore.Inordertooccupyafavorablepositioninthemarket,enterprises paymoreandmoreattentiontothedevelopmentofhumanresources.Intheprocessofdevelopment, byoptimizingandimprovingtheincentivemechanism,enterprisescanreducetheturnoverrateof talents,furtherimprovetheworkefficiencyofenterprisemembersandenhancetheenthusiasmof employees,thusstrengthenstheenterpriseinteriorsolidarityandenhancestheenterpriseoverall comprehensivestrength. Basedonthestudyofincentivetheoryathomeandabroad,thispaperconductsanempirical analysisoftechnology-basedsmes,fromtheaspectsofemployees'workcontentandwork functions,dividethecompanyemployeesintothreetypes,namelysales,technologyandoperation. BasedontheactualsituationofWcompany,fromthethreetypesofempiricalresearch,bymeans ofliteratureresearch,questionnairesurvey,resultanalysis,andcombinationoftheoryandpractice, thispaperinvestigatesandcollectsdataonemployeesatisfaction.Accordingtothecharacteristics andrequirementsofeachtypeemployees,Incombinationwiththerelevantincentivetheory, incentivemechanismofWcompany'scurrentsituation,existingproblemsandanalyzethebasic reasonsfortheproblem,putforwardtosolvetheseproblemsWcompanyincentivemechanism optimizationcountermeasures,hopingtohelpoptimizeenterpriseemployeesincentivemechanism, theenhancemententerprisecompetitiveadvantage,promoteenterprisesounddevelopment. Basedonthestudyofincentivetheoryandrelevantliterature,thispaperanalyzesthe questionnairedataanddrawsrelevantconclusions,butlimitedtotheauthor'sexperienceandthe researchlevelisnotenough.ThispaperonlycarriesoutanempiricalstudyonWcompany,a technology-basedenterpriseinsmallandmedium-sizedcities.Itdoesnotinvolvetechnology enterprisesindifferentfields,whichrequiresfurtherresearch. KeyWords:Smallandmedium-sizedtechnology-basedenterprise，Employeemotivation, Motivationmechanism,Jobsatisfaction. 目录 摘要......................................................................................................................................................................I Abstract...................................................................................................................................................................II 目录.......................................................................................................................................................................III 第一章绪论...........................................................................................................................................................1 1.1研究背景、研究目的与意义...................................................................................................................1 1.1.1选题的背景......................................................................................................................................1 1.1.2研究的目的与意义..........................................................................................................................1 1.2国内外研究综述.......................................................................................................................................2 1.2.1国外研究现状..................................................................................................................................2 1.2.2国内研究现状..................................................................................................................................4 1.3研究方法...................................................................................................................................................7 1.4研究内容与框架.......................................................................................................................................7 1.4.1研究内容..........................................................................................................................................7 1.4.2研究框架..........................................................................................................................................8 1.4.3研究所解决的主要问题..................................................................................................................9 1.5论文的创新点...........................................................................................................................................9 第二章科技型中小企业激励机制的发展需求.................................................................................................11 2.1科技型中小企业的特征与作用.............................................................................................................11 2.1.1科技型中小企业的特征................................................................................................................11 2.1.2经济发展中科技型中小企业的作用...........................................................................................13 2.2激励机制的必要性与作用.....................................................................................................................14 2.2.1激励机制的定义............................................................................................................................14 2.2.2激励机制的作用............................................................................................................................17 2.3科技型中小企业发展过程中存在的问题以及激励现状分析............................................................18 2.3.1科技型中小企业存在的问题分析...............................................................................................18 2.3.2科技型中小企业激励现状分析...................................................................................................19 第三章W公司员工激励机制的发展现状........................................................................................................22 3.1W公司简介............................................................................................................................................22 3.2W公司人力资源现状............................................................................................................................23 3.3W公司激励的实况................................................................................................................................25 第四章W公司员工激励机制的调查................................................................................................