在新经济时代背景下，员工培训是企业员工人力资本素质提升的基本途径， 但是对于 MZY 公司，员工培训的地位还没有引起足够重视，从长远来看，必然会 影响其高效发展。本文以 MZY 公司为研究对象，从客观环境出发，在相关培训 理论的指导下，有针对性地研究员工培训的实际情况，分析 MZY 公司在员工培 训中的问题，进而提出有针对性的建议和对策，完善公司员工培训工作。 本文综合运用调查问卷和访谈等方式对 MZY 公司的培训工作进行研究，分析 公司在培训理念和培训基本流程方面存在的问题。研究发现，MZY 公司培训工作 存在培训需求分析与公司战略脱节、培训计划不准确、培训方式陈旧、内训师资 匮乏、培训成果转化率低等问题。根据先进的员工培训理论，结合 MZY 公司地理 位置、生产经营等实际情况，提出合理的员工培训改进措施，从改善员工培训理 念、改进员工培训需求调查、改进培训计划制定、改进培训组织实施、改进培训 效果评估及转化等五个方面提高员工培训工作，以达到优化 MZY 公司员工培训的 目的。 对 MZY 公司员工培训的研究有助于分析改善目前 MZY 公司员工培训现状， 是对现阶段人力资源管理培训认知的进一步加深。通过对 MZY 公司员工培训优化 的研究，希望可以将此类问题的解决方法推广到整个煤化工行业，从而为此类问 题的研究提供一定参考。 关键词，员工培训，培训优化，煤化工企业IV Abstract In the background of the new economic era, employee training is the basic way to improve the quality of human capital of employees, but MZY company attaches less importance to employee training. In the long run, it will inevitably affect its long-term development. This article took MZY company as the research object. Starting from the objective environment, the actual situation of employee training were studied under the guidance of relevant training theories. The problems of MZY company in employee training were analyzed. Then the targeted suggestions and countermeasures were puts forward to improve the company's staff training work. This paper comprehensively used the methods of questionnaires and interviews to conduct the research on MZY's training work. The company's problems in training concepts and training basic processes were analyzed. It was found that MZY's training work had some problems such as the disjointed relationship between training needs analysis and company strategy, inaccurate training program, outdated training methods, lack of internal training teachers, low conversion rate of training results. According to the advanced staff training theory, combined with the actual situation of MZY company's geographical location, production and operation, the reasonable improvement of staff training measures were proposed. The employee training works were improved from five aspects: improving the concepts of employee training, improving the needs surveys of employee training, improving the development of training program, improving training organization implementation, improving the evaluation and transformation of training effectiveness. Those measurements were used to optimize the training of MZY employees. The research on MZY staff training will help to analyze and improve the current MZY staff training status, which further deepens the training awareness of the current human resource management. Through the research on the optimization of MZY staff training, it is hoped that the solution to such problems can be extended to the entire coal chemical industry, thus providing a reference for employee training problems. Key words: staff training,training optimization,coal chemical enterpriseV 目 录 第一章 绪论...................................................................................................................1 1.1 研究背景............................................................................................................1 1.2 研究目的及意义................................................................................................2 1.2.1 研究目的.................................................................................................2 1.2.2 研究意义.................................................................................................2 1.3 国内外研究现状................................................................................................3 1.3.1 国外研究现状.........................................................................................3 1.3.2 国内研究现状.........................................................................................4 1.4 研究内容及方法.................................................................................................5 1.4.1 研究内容.................................................................................................5 1.4.2 研究方法.................................................................................................6 1.4.3 技术路线.................................................................................................6 第二章 员工培训理论基础...........................................................................................8 2.1 员工培训的概念及特点....................................................................................8 2.2 员工培训的相关理论........................................................................................8 2.2.1 学习型组织理论.....................................................................................8 2.2.2 人本主义学习理论.................................................................................9 2.2.3 成人学习理论.......................................................................................10 2.3 员工培训的基本分类......................................................................................11 2.3.1 以培训的员工级别分类.......................................................................11 2.3.2 以培训类型分类...................................................................................11 2.3.3 以培训形式分类...................................................................................12 2.3.4 以培训的内容分类...............................................................................12 2.4 员工培训的基本流程......................................................................................13 2.4.1 培训需求分析.......................................................................................13 2.4.2 制定培训计划.......................................................................................14 2.4.3 培训组织实施.......................................................................................15 2.4.4 培训效果评估及反馈...........................................................................15 第三章 MZY 公司员工培训现状..................................................................................17VI 3.1 MZY 公司基本情况...........................................................................................17 3.1.1 公司简介...............................................................................................17 3.1.2 组织结构情况.......................................................................................17 3.1.3 员工基本情况.......................................................................................19 3.2 MZY 公司近三年员工培训情况.......................................................................23 3.2.1 需求调查情况.......................................................................................23 3.2.2 培训计划制定情况...............................................................................24 3.2.3 培训组织实施情况...............................................................................24 3.2.4 培训效果评估及反馈情况...................................................................25 第四章 MZY 公司员工培训存在的主要问题..............................................................26 4.1 MZY 公司员工培训调查问卷分析...................................................................26 4.1.1 问卷概况及调查过程............................................................................26 4.1.2 调查问卷数据分析...............................................................................26 4.2 MZY 公司员