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摘要
随着时代的变化，互联网和计算机技术已经成为二十一世纪最重要的应用工具，正
因为如此，IT行业也在近十年来得到了巨大的发展,再加上中国政府大力推行计算机和
互联网企业发展的优惠政策，为中国的IT企业发展提供了肥沃的土壤。但是，正是因
为有了这些优质条件，中国的IT行业也在快速发展过程中不断酝酿行业风险，因为入
行企业数量不断增长，因此各个企业未来的发展空间开始受到限制，经济发展规则迟早
会让IT行业内部爆发优胜劣汰的风暴，让真正的优质企业做大做强，而把不能适应市
场发展的企业兼并或者淘汰。要想在这个严酷的市场中获得竞争优势，就要求企业有一
套科学有效的项目管理机制，通过不断改革创新提升企业的综合实力和盈利能力，确保
IT企业所有项目都能够高效、高质的完成
YDXX公司一家集客户体验、为企业和个人客户提供客户终端的全新IT服务类企业，
在大连业内属于龙头企业之一。但因为公司项目管理体系不够科学和完善，最终导致
YDXX公司在整体项目管理方面出现了严重的危机。本论文以中国IT行业的发展为研
究背景，以YDXX公司项目管理问题为研究对象，首先通过四个真实的案例介绍了
YDXX公司当前面临的IT项目管理问题，随后对项目管理、进度管理等理论和方法进
行了梳理，并且使用这些理论和方法对YDXX公司产生项目危机的原因进行了全面的
剖析，确认是由于项目管理计划不科学、项目风险难控制、项目质量不达标和项目资金
不到位等因素共同作用造成了YDXX公司当前的项目管理危机，最后论文结合YDXX
公司的项目管理的实际情况，为其制定出了一套切实可行的项目管理建议和对策，通过
这一系列的研究成果，YDXX公司彻底摆脱了项目管理问题给企业带来的影响和困扰，
同时提升了YDXX公司的综合竞争力和盈利能力，巩固了行业领先地位
通过本论文的分析和研究，最终得到了解决YDXX公司项目管理的科学方案和对
策，这些研究成果不仅能够解决YDXX公司的个案问题，同时对于IT行业中化解项目
管理危机同样具有较高的参考价值和实际意义
关键词：项目管理；案例研究；建议对策；IT企业
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The case study of IT Project Management on YDXX Company
Abstract
With the change of times, the Internet and computer technology have become the most
important application tools in 21th century. Because of this, the IT industry has also been
greatly developed in the past decade. Coupled with the fact that the Chinese government has
vigorously promoted preferential policies for the development of computer and Internet
enterprises, which has provided fertile ground for the development of Chinese IT enterprises.
However, precisely because of these excellent conditions, China's IT industry is also brewing
industry risks in the process of rapid development. As the number of entry enterprises is
increasing, the future development space of each enterprise is beginning to be restricted.
Sooner or later, the rules of economic development will erupt the survival storm within the IT
industry, making truly high-quality enterprises bigger and stronger, and merge or eliminate
enterprises that cannot adapt to the development of the market. In order to gain a competitive
advantage in this harsh market, it requires the enterprise to have a set of scientific and
effective project management mechanism, through continuous reform and innovation to
enhance the comprehensive strength and profitability of the enterprise, so as to ensure that all
projects of the IT enterprise can be completed efficiently and qualitatively.
YDXX Company is an IT service enterprise that integrates customer experience and
provides customer terminal for enterprises and individual customers, and it’s one of the leading
enterprises in Dalian. However, it now faces serious crisis on project management due to its
non-scientific project management system. This paper takes the development of IT industry in
China as the research background and the project management of YDXX Company as the
research object. Firstly, the paper introduces the project management problems faced by YDXX
Company through four real cases, and then combs the theories and methods of project
management, project management and so on, and using these theories and methods to analyze
the causes of the project management crisis in YDXX Company. It is confirmed that because
the project management is not scientific, the project risk is difficult to control, the project
quality is not up to standard and the project funds are not sufficient, YDXX Company now
faces the current project management crisis. Finally, the paper combines with the actual
situation of project management of YDXX Company, and proposes a set of feasible project
management suggestions and countermeasures for it. Through this series of research results,
YDXX Company completely gets rid of the influence and puzzlement brought by the project
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management problem, and enhances the comprehensive competitiveness and profitability,
consolidating the leading position in the industry.
Through the analysis and study of this paper, the author eventually got scientific plans and
countermeasures of project management of YDXX Company. The research results can not only
solve the problem of YDXX Company, but also has high reference to resolve project
management crisis in the IT industry.
Key Words：Project Management; Case Study; Suggestions And Countermeasures; IT
Industry
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目录
摘要 ..... I
Abstract ..... II
1绪论 ...... 1
1.1研究目的及意义 ........... 1
1.1.1研究目的1
1.1.2研究意义1
1.2研究思路及方法 ........... 2
1.2.1研究思路2
1.2.2研究方法3
2案例正文 .......... 5
2.1公司背景介绍 ... 5
2.1.1YDXX公司概况 ........... 5
2.1.2IT行业背景介绍 ........... 6
2.2项目管理案例描述 ....... 7
2.2.1项目管理计划不被重视7
2.2.2项目风险防不胜防 ........ 8
2.2.3项目实施过程问题百出9
2.2.4项目成本控制难度加大 .......... 10
3案例分析 ........ 13
3.1相关理论知识 . 13
3.1.1项目进度管理理论 ...... 13
3.1.2项目风险管理理论 ...... 14
3.1.3项目成本概述 .. 15
3.2原因分析 ......... 16
3.2.1项目管理计划不科学导致实施混乱 .. 16
3.2.2风险难控制阻碍进度实施推进 .......... 18
3.2.3实施不达标造成进度延误 ...... 20
3.2.4资金不到位导致进度实施缓慢 .......... 21
4建议与对策 .... 24
4.1设计完整的项目管理计划 ..... 24。