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M企业生产人员培训管理体系实施效果的评价研究_MBA毕业论文DOC

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文本描述
摘要
宁东煤化工基地作为自治区1号工程,承担着提振全自治区经济实力,优化煤炭利用价值,
将资源优势转化成为经济优势,引进、掌握、提升、研发国际先进煤化工技术等重大职责。“又
快又好”一直是基地建设发展的总体规划思路。神宁集团作为煤化工基地的主要建设力量,自
2004年首个煤制甲醇项目建设起,便进入一个髙速发展期。截至目前短短13年的时间,多个项
目已建成投产。伴随着企业的高速发展,对人才的需求量越来越大,尤其是一线专业操作人员,
需求数量庞大。按照企业人资管理“年轻化、知识化”的用人思路,人才培养成为企业发展的瓶
颈问题。M企业作为神宁煤化工基地专业化公司之一,伴随基地项目的不断投产,员工数量急剧
增加,为尽快满足各装置的生产需要,尽快培养出所需的技术操作人员,投入大量人力、物力构
建了一套企业培训管理体系,每年又花费大:■:资金用于培训投入。但是新的问题又应运而生,企
业构建了培训体系,不断增加培训的投入,耗费了大量成本,培训过后,是否给员工带来知识和
技能的提髙是否给企业带来安、稳、长、满、优的生产运行态势笔者通过对M企业现有培训
管理体系运行效果的调研,借鉴同类型企业先进的培训方法和效果评估方法,力求通过科学有效
的培训效果评估,找出现有培训管理体系在实施过程中存在的问题,从而提髙M企业“三级四步”
培训管理体系的运行效果,实现M企业在培训管理体系实施过程中的PDCA闭环管理

本论文主要分为七个章节进行阐述,分别是绪论、培训效果评估理论概述、M企业生产人员
培训管理体系实施情况概述、M企业生产人员培训管理体系实施效果的评价、M企业培训管理体
系运行过程存在的问题、优化M企业生产人员培训管理体系运行效果的建议、结论。首先本文简
要地介绍了选题的背景和研宄的目的与意义、国内外培训现状与培训评价理论研究现状;其次介
绍了M企业生产人员培训管理体系实施概况。通过分析M企业培训管理体系的运行现状,发现其
存在的问题并分析了问题产生的原因。明确了实施培训效果评价的必要性;最后介绍了为M企业
生产人员培训管理体系制定的培训效果评价模型建立、方法选择、评价过程及评价结果,提出优
化M企业生产人员培训管理体系运行过程的建议。本文的研宄对煤化工行业人员培训管理,有着
一定的参考作用和借紫意义

关键词:生产人员,培训管理体系,实施效果,评价 Abstract
Ningdong coal chemical industry base in the autonomous region as the No. 1 project, take a boost
in the autonomous region economy, optimize coal utilization value, turn the resource advantages into
economic advantages. It also shoulder the responsibilities of introduction, promotion, master, research
and development international advanced coal chemical technology. The overall plan for the
development of base construction is fast and good. As the main force in the construction of Shenhua
Ningxia Coal Group coal chemical industry base, since 2004 the first coal methanol project
construction has entered a period of rapid development. Up to now only 13 years, a number of projects
have been completed and put into operation, along with the rapid development of enterprises, it has a
growing demand for talent, especially front-line professional operators.In accordance with the enterprise
personnel management ideas are young, knowledgeable, so that personnel training has become a
bottleneck problem in the development of enterprises.M enterprise is one of the Shenhua Ningxia coal
chemical industry base of specialized companies,with the continuous production base project, a sharp
increase in the number of employees. In order to meet the production needs of various equipment as
soon as possible, M enterprise puts a lot of manpower and material resources to construct a set of
enterprise training management system, and every year to spend a lot of money for investment in
training. However, new problems have emerged, the company built a training system, increasing
investment in training, cost a lot of money. But after training, whether it can bring knowledge and skills
to improve the staff, or can bring security, stability, long, full, excellent production to run situation
Through investigation on the effect of operation of the existing training management system of M
company, from the evaluation method of enterprises of the same type of training method and effect of
advanced, the author wants to find the problems in the implementation process of training management
system through scientific and effective training evaluation, thus improve the operation effect of M
enterprise three step and four step training management system, achieve the PDCA closed loop
management of M enterprise in the process of training management system.
This thesis is mainly divided into seven chapters, including introduction, literature review a
nd definition an overview of the implementation of M enterprise personnel training managem
ent system、evaluation on the effect of M enterprise personnel training management system、pr
oblems existing in the running process of M enterprise training management system n suggestions
and conclusions for improving the operation effect of M enterprise personnel training managem
ent system.First of all, this paper briefly introduces the background of the topic, the purpose an
d significance of the research, the current situation of training at home and abroad, and the res
earch status of training evaluation theory; Secondly, it introduces the general situation of M ent
erprise personnel training management system. Through the analysis of the current situation of
M enterprise training management system, this paper finds out the existing problems and analyz
es the causes of the problems, and clarifies the necessity of implementing training effect evalua
tion. Finally this paper introduces the development for the M production staff training managem ent system training model, method selection, evaluation process and evaluation results, The pape
r also puts forward some suggestions to optimize the operation process of M enterprise producti
on personnel training management system.The research of this paper has certain reference functi
on and reference meaning to the personnel training management of coal chemical industry.
Key words: Production personnel. Training management system. Implementation effect,evaluation 目录
第一胃躲 1
第一节本文研宄的背景、目的及意义第二节本论文的总体思路及主要内容第三节本论文可能创新之处第二章培训效果评估理论概述第一节培训效果评估理论的发展第二节培训效果评估模型简介第三章M企业生产人员培训管理体系实施情况概述第一节M企业简介第二节M企业生产人员培训管理体系简介第三节M企业生产人员培训管理体系实施概况第四章M企业生产人员培训管理体系实施效果的评价第一节M企业生产人员培训管理体系实施效果评价方法第二节M企业生产人员培训管理体系实施效果评价模型的建立第三节M企业生产人员培训管理体系实施效果评价流程第四节M企业生产人员培训管理体系实施效果评价结果及分析
21
第五章M企业生产人员培训管理体系运行过程存在的问题
29
第一节企业内外部压力对生产人员培训管理体系运行的影响
29
第二节M企业生产人员培训管理体系设置及运行存在的问题
30
第六章优化M企业生产人员培训管理体系的建议
35
第一节对M企业人力资源管理方面的建议
35
第二节对优化M企业培训体系内容设置及运行过程的建议
36
第三节有效运用培训效果评价体系的建议
37
第七章结论及展望
38
第一节本文主要结论
38
第二节本文的不足之处
38
参考文献 39
n
4〇
附录1: 41
附录2: 44
I 宁垔大学硕士学位论文
第一章绪论
第一章绪论
第一节本文研究的背景、目的及意义

、本文研究的背最
神华宁夏煤业集团煤炭化学工业分公司质检计量M企业(以下简称企业”)成立于2009
年5月份,主要承担煤化工基地各生产装置原辅材料进厂、产成品出厂、生产装置中间过程控制、
环保、生产现场安全、以及各生产岗位职业卫生监测等分析任务。目前,现有员工850余人,年
均分析样品60万余个,约260万项次。为满足员工培训差异化的需要,2010年M企业结合自身
实际构建并实施了“三级四步”培训管理体系,旨在分类选拔优秀人才,让适合的人到适合的岗位

体系运行五年来,人员上岗培训合格率100%,通过培训达到班组长能力人员143人,达到技术
员水平人员27人。年均组织各类培训约450课时,各类考试70场次,参培人数累计达6500人
次,发生培训费用30余万元。随着在建煤化工项目转入生产运行,企业队伍不断壮大,培训任
务将逐年加大

随着神宁煤化工基地建设速度的加快,烯烃二期、煤制油等项目的连