本文首先梳理国内外绩效管控的研究现状，对绩效管控理论体系以及平衡计分卡理
论体系进行详细阐述，为研究奠定坚实的理论基础。然后，分析越城电力集体企业绩效
管控的现状，指出其存在的问题，对运用平衡计分卡开展绩效管控进行必要性与可行性
分析。接着，本文确定越城电力集体企业的发展目标及战略定位，利用 SWOT 模型分
析企业发展所处的内外部环境，以此为基础绘制企业战略地图。越城电力集体企业坚持
以战略导向为原则，运用平衡计分卡从财务、顾客、内部流程、学习与成长四个层面对
企业战略目标进行分解，构建绩效评价指标体系，并采用层次分析法确定各指标的权重，
明确各指标的重要程度。为有效推动平衡计分卡的应用，设计绩效管控的具体实施步骤，
最后，提出相应的保障措施，并对平衡计分卡的应用意义进行分析
平衡计分卡的应用不仅可以提升越城电力集体企业的绩效管控水平，而且兼顾企业
经营的短期与长期效益，监控企业战略的执行。本文的研究成果为越城电力集体构建绩
效管控模式提供支持的同时，也为其他相似结构的电力集体企业开展绩效管控工作提供
了依据
关键字：电力集体企业；绩效管控；平衡计分卡；层次分析法华北电力大学硕士学位论文
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Abstract
With the gradual acceleration of the reform pace in the power system, the market trend of
the main business of the power collective enterprises has been irreversible. How to take the
initiative to participate in the market competition and remain invincible in the fierce market
has been an important problem to solve. As the core task of human resource management,
performance management and control has an important effect on the core competitiveness of
enterprises. At present, performance theory and practical application has made a good
development, but the performance management and control mode for power collective
enterprises has not been mature yet. Based on Yue Cheng power collective enterprise, this
paper analyses the status and shortcomings of current performance management and
introduces Balanced Score Card to build the performance management and control system, so
that the performance level can be enhanced and the strategic objectives can be achieved.
This paper firstly summarizes the research status of performance management at home
and abroad and elaborates the theoretical system of performance management and Balanced
Score Card, which lays a solid theoretical foundation for research. Then, it analyzes the status
of performance management of Yue Cheng power collective enterprise and points out the
problems. The necessity and feasibility of using Balanced Score Card to carry out
performance management and control has also been analyzed. Additionally, the development
and strategic positioning of Yue Cheng power collective enterprise is determined, and the
SWOT model is employed to analyze the internal and external environment of enterprise
development. Thus, the strategic map can be obtained. Guided by the development strategy,
Yue Cheng power collective enterprise uses Balanced Score Card to decompose the strategic
objectives from finance, customers, internal processes, learning and growth and the
performance evaluation index system is constructed. The Analytic Hierarchy Process is
utilized to determine the weight of each index in order to make clear the importance of the
indicators. To promote the application of Balanced Score Card effectively, the concrete steps
of performance management are designed. Finally, the corresponding safeguard measures are
put forward. What’s more, the application significance of Balanced Score Card is analyzed.
It indicates that the application of Balanced Score Card can not only improve the level of
performance management and control of Yue Cheng power collective enterprise, but also take
both the short-term and long-term benefits into account and monitor the implementation of
strategy. The research result provides support for the construction of performance
management mode for Yue Cheng power collective enterprise, at the same time, it also
provides reference for other power collective enterprises with similar structure to carry out
performance management.华北电力大学硕士学位论文
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Keyword: power collective enterprise, performance management and control, Balanced Score
Card, Analytic Hierarchy Process华北电力大学硕士学位论文
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目 录
摘要.........I
Abstract . II
第 1 章 绪 论..1
1.1 研究背景与意义 .......... 1
1.1.1 研究背景1
1.1.2 研究意义2
1.2 国内外研究现状 .......... 2
1.2.1 国外研究现状 .... 2
1.2.2 国内研究现状 .... 3
1.3 研究方法与研究内容 .. 5
1.3.1 研究方法5
1.3.2 研究内容5
1.4 本文的创新点 .. 7
第 2 章 绩效管控及平衡计分卡理论体系......8
2.1 绩效管控理论体系 .......
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