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EMERGING TECHNOLOGIES’ IMPACT
ON SOCIETY & WORK IN 2030
The next era of
human|machine
PARTNERSHIPS
INSTITUTE FOR THE FUTURE
Institute for the Future (IFTF) is an independent, nonproft 501(c)(3)
strategic research and educational organization celebrating nearly
50 years of forecasting experience. The core of our work is
identifying emerging trends and discontinuities that will transform
global society and the global marketplace. Our research generates
the foresight needed to create insights that lead to action and spans
a broad territory of deeply transformative futures, from health and
health care to technology, the workplace, learning, and human
identity. As an educational organization, IFTF strives to comply with
fair-use standards and publish only materials in the public domain
under the Creative Commons 4.0 International License
(CC BY-NC-ND 4.0). The Institute for the Future is based in
Palo Alto, California. (www.iftf)
This report was researched, written, designed, and produced by IFTF
in English. With IFTF permission, the Dell Technologies Globalization
Team has translated the work with approved Language Service
Providers (LSPs) around the world to obtain quality translation of the
work, however content may difer from the original source material.
All translations shall remain under the original copyright.
DELL TECHNOLOGIES
Dell Technologies is a unique family of businesses that provides the
essential infrastructure for organizations to build their digital future,
transform IT, and protect their most important asset, information.
The company services customers of all sizes—ranging from 98%
of the Fortune 500 to individual consumers—with the industry’s
broadest and most innovative portfolio from edge to core to cloud.
Dell Technologies family consists of the following brands: Dell, Dell
EMC, Pivotal, RSA, SecureWorks, Virtustream, and VMware.
ACKNOWLEDGEMENTS
This report would not have been possible without the
substantial contributions of many collaborators, a partial list
of whom includes:
Julie Magee
Christopher Bishop
Srinivasan Sankarambadi
Sudhir Swamy
Ed Kennedy
Jarl Taggueg
Katherine Miller
Dianne E. Durham
Anastasia Nylund
Cristian Malineanu
Eunice Romero
Hester Bruikman
Ghanima Abdullah
Amanda Maher
Rachel Michaud
Greg Vanderhorst
Ashley Drake
Amardeep Sodhi
Contents
Introduction 1
Emerging Technologies Impacting Our Lives3
Human-Machine Partnerships by 20307
Impact on Individuals and Organizations by 20309
Digital Conductors
Work Chasing People
In-the-Moment Learning
Preparing for the Next Era of Human-Machine Partnerships 17
Skills & Traits for Individuals
Skills & Responses for Organizations
Conclusion: Human-Machine Partnerships in 2030 21
Endnotes23
ABOUT THIS RESEARCH
In 2017, Dell Technologies partnered with the independent
futures research group, Institute for the Future (IFTF), to explore
the emerging technologies shaping the future of the human
experience over the next decade, and the specifc impacts and
implications they will have on society and work.
To execute
this, IFTF relied on its decades-long study on the future of work
and technology, in-depth interviews with key stakeholders, and
the opinions and ideas generated during an all-day facilitated
workshop with a diverse set of experts from across the globe.
Experts informing the report include:
Ian Bork, CEO, Luminate Health
Ming-Li Chai, Principal, Design Research & Strategy
Ofce Envisioning, Microsoft
Devin Fidler, Research Director, Institute for the Future
Eri Gentry, Research Manager, Institute for the Future
Deborah Johnson, Anne Shirley Carter Olsson
Professor Emeritus of Applied Ethics:
Science, Technology, and Society, University of Virginia
Jordan Howard, Social Good Strategist, GenYNot
Toshi Hoo, Director of Emerging Media Lab,
Institute for the Future
Jeremy Kirshbaum, Research Manager,
Institute for the Future
Rachel Maguire, Research Director, Institute for the Future
Lauren McCarthy, Programmer, Media Artist,
Assistant Professor of Design Media Arts
University of California Los Angeles
Adam Miner, PsyD, post-doctoral fellow
Stanford Clinical Excellence Research
Stanford University School of Medicine
Liam Quinn, Chief Technology Ofcer,
Sr. Vice President, Sr. Fellow, Dell Technologies
Zulfkar Ramzan, Chief Technology Ofcer, RSA Security
Tasneen Salim, Founder/Managing Director,
GCON, Saudi Arabia
William Senyo, Co-founder & Chief Executive Ofcer,
Impact Hub Accra, Ghana
John Suh, Vice President, Hyundai Ventures
Mark Thiele, Chief Strategy Ofcer, Apcera
Thuc Vu, Co-founder & Chief Executive Ofcer, OhmniLabs
Norman Wang, Executive Producer, Opaque Media, Australia
David Yeo, Chief Learning Architect, Kydon Group, Singapore
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