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MBA硕士毕业论文_C银行员工幸福感影响因素研究(55页).rar

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更新时间:2018/8/16(发布于上海)

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文本描述
摘要
科技突飞猛进,带动着国家、企业与个人财富不同程度的增长,人们在享受经济发展带来
物质成果的同时,幸福感却没有与时俱进,甚至背道而驰。人们开始驻足反思,就此国家提出
构建和谐社会,企业也在思考构建幸福企业。然而,幸福感并没有预期想象的那么容易提高,
相反随着房价、食品安全、环境污染等社会矛盾的日趋尖锐,人们精神上的不安、焦虑和抑郁
却在与日俱增。那么,如何提升幸福感,哪些因素与员工幸福感有直接或间接的因果关系研究
有着迫切的理论和现实意义。

本文研究的C银行,自成立以来几经变革:从事业单位到企业单位,从国有专业银行到国
有商业银行,又到股份改制重组上市。员工的危机感、幸福感,在物质与精神,煎熬与快乐,
痛苦与幸福中跌宕起伏,光鲜的外表背后有着不为人知的苫闷与无奈。

木文以C银行员工为测试群体,通过个别访谈、丌放式问卷及问卷调查等形式,厘清影响
员工幸福感的共性因素,再利用统计分析软件,对影响因素进行相关性检测。研究表明,工作
安全感、全面薪酬、情感与归属和自我实现等因素与员工幸福感呈显著正相关关系,影响因素
相关性越高,员工幸福感越强。之后又以层次性分析和权s评估的方法,确定各个影响因素对
员工幸福感的影响程度,最后基于这些定性与定量相结合的分析结果和对影响因素的理性评价,
为企业人力资源提出有针对性的管理建议。

关键词:企业管理,员工幸福感,影响因素
Abstract
With the rapid advance of science and technology, the wealth of the whole nation,
firms and individuals shares different growth rates, but our happiness are decreasing
while we are enjoying whatever brought by the economic development. People began to
reflect on this problem and building harmonious society was proposed. On the other hand,
managers are also considering the construction of happy firms. However, happiness does
not rise smoothly as expected. On the contrary, with such social problems as high
housing cost, unsafe food,environmental pollution growing increasingly acute, people
have become more and more anxious with each passing day. So research into how to
enhance happiness,what factors are directly or indirectly linking to employees'
happiness is of urgent theoretical and practical meanings.
C Bank, studied in this research, has changed several times since its establishment:
from an institutional unit to a business unit, from a state-owned bank to a state-owned
commercial bank, and finally restructuring and listing. Employees' sense of crisis and
happiness has been moving up and down between material and spirits, between suffering
and joy, behind which are unbeknown pains and frustrations.
The tested group, C bank's employees, was investigated through individual
interviews, open-ended questionnaires and survey forms, to clarify the common factors
that affect employees' happiness. Then statistical analysis software was used to detect the
influencing factors related to testing. The investigation showed that job security, total
compensation, emotion, attribution, self-realization and other factors showed significant
positive correlations with employees' well-being, indicating that the higher the
influencing factors, the higher the employees' happiness. Level analysis and weight
assessment were then used to determine the impact of various factors on employees'
well-being. Finally based on these qualitative and quantitative analyses of results and
factors influencing the rational evaluation, targeted management recommendations were
proposed for firms' human resource.
KEY WORDS: business management, employees' well-being, influencing factor