The_McKinsey_Mind CONTENTS Acknowledgments ix Introduction xi 1. Framing the Problem 1 2. Designing the Analysis 31 3. Gathering the Data 49 4. Interpreting the Results 83 5. Presenting Your Ideas 103 6. Managing Your Team 127 7. Managing Your Client 159 8. Managing Yourself 173 Appendix A: Data-Gathering Resources 187 Appendix B: Lessons from The McKinsey Way 205 Appendix C: Implementation Lessons 209 Index 213 ACKNOWLEDGMENTS First and foremost, I would like to thank my coauthor, Paul Friga. This book discusses the virtues of teamwork at length,and I can think of no better example of successful teamwork than our collaboration. This book is much stronger for it. He has pushed my thinking in new and productive directions; I trust he can say the same of me. —Ethan M. Rasiel ......