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天府丽都喜来登酒店饭店管理标准和程序文件(30个文件).rar

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更新时间:2018/1/16(发布于浙江)

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AP- meet & greet guest in airport CHAIR conc  confidentiality for guest information conc  end of shift procedure conc  guest paging conc  log book & hand over conc  message delivery conc  parcels delivery conc  royalty arrival conc  unbrella conc area presentation conc basic courtesy of English conc beginning of shift conc booking transportation conc change for guest conc code for guest service conc direction conc equipment maintenance conc fit check in conc fit check out conc greeting arrival and deperture conc grooming conc group check in & out conc guest newspaper conc hold for pick up service conc local information conc lost & found conc lost luggage conc luggage storage conc mail distribution